To check this issue, we need some information. Please check the information and send them us by email(ics@gitauto.com).
1. Log file:
1) Go to the path[internal storage\nvci\temp].
2) You can find the folder, [eReportTemp]. Zip the folder(eReportTemp) and send it to ics@gitauto.com.
2. VDN data file:
1) Go to the path [Internal storage\nvci] on your tablet PC.
2) You can find the folder, [vininfo]. Zip the folder(vininfo) and send it to ics@gitauto.com.
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