I was getting the message, "The VCI II serial number has been expired."

Symptom

When I install or update GDS mobile/KDS by using PC Manager, you can have the message below.

The VCI II serial number has been expired. Please contact the place of purchase.

VCI_II___.jpg

Resolution

If you didn't pay the update fee, VCI II can be blocked to be used.

Thus, if you are a dealer, contact your distributor.

If you are a distributor contact GIT sales team(sales@giatuao.com).

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