I was getting the message, "Failed to verify the update information. Retry it after a few seconds"

Symptom:

I was getting the message, "Failed to verify the update information. Retry it after a few seconds"

failed_to_verify_the_update.png

 

Resolution:

Time setting
          If time set on the tablet PC is different from the local time, you cannot perform Internet update for GDS Mobile. 
          Go to [Setting-General-Data and time] on tablet PC and set the date and time same as local time as below.

          (1) Activate [Automatic date and time] as below. If you don't have the item, Please move on to the next step. 
          (2) Set the time zone same as your local.
          (3) Set the time same as the your local.
          (4) Restart tablet PC and run GDS Mobile. 

          <Galaxy Tab A 9.7>

                    
           
<Galaxy Note 10.1>
               

 

 

It may block to be updated. To solve the issue, send the information below to GIT sales team(sales@gitauto.com).

   1. Maker : Hyundai or Kia
   2. Dealer or distributor ID
   3. VCI serial No.
   4. Tablet WiFi MAC address
       Path: [Setting-About device -Status ]
 
16.jpg  
 

* Make sure!

Depending on each region and maker, the images as below may be different from yours.

Have more questions? Submit a request

Comments

Article is closed for comments.