Symptom : [Basic] Driving history is not showing on Auto Link.
A customer says not all driving history is recorded and not showing on Driving history.
In case of Auto Link Basic, Auto Link application has to be running on the background of the Smart phone. Basic module doesn't have GPS. The location information is from customer's smartphone.
(However, Auto Link Premium has its own GPS.)
Remind the customer that run Auto Link app on the smart phone before the driving.
Then, driving history will be displayed properly.