| Type | ☐Notification ☐Repair ☑Guidance | Regions Covered |
| Devices | ☑ KDS 2.0 | KEU (Asia/Pacific, Europe, India, Middle East, Africa) |
| Date Issued | (KST) 06-Nov-2024 | Duration |
| Subject | Resolution of the Recent Error in S/W Management | ☑ Temporary ☐ Permanent |
We would like to inform you of recent issues identified in software management. Specifically, Error Code 4001, ECU upgrade failures, and vehicle communication issues have been reported in KDS 2.0, version NEK-02-0062.
To address these issues, please proceed with the Internet Update to upgrade KDS 2.0 to the latest version, NEK-02-0063. This update is essential to ensure optimal functionality and resolve the reported errors.
[How to Update]
Thank you for your cooperation. If you experience any erros during this period, please report them as follows:
- Provide Screenshots or a video: capture any error messages or unexpected behavior you encounter and send NSC or inquire at GSW (Diagnostic tools -> GDS/KDS Hotline)
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- GSW of HYUNDAI and GENESIS: https://ccc.hyundai.com
- GDS of KIA: https://www.kia-hotline.com
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- Use the Log Collection Feature: make use of this feature to gather error logs.
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