GIT GLOBAL DIAGNOSTICS · HYUNDAI · KIA · GENESIS · G-SCAN

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Select your inquiry category below. All fields and diagnostic attachments connect directly to GIT Technical Support.

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1. Hardware S/N Sticker Map

Check the rear barcode label on your hardware unit or go to [Preferences > Device Manager] in the diagnostic app.

VCI REAR LABEL

3 Letters + 5 Digits

S/N & Warranty by Product Find VCI S/N Guide

2. ECU Error Log Location

Attach communication logs via [Preferences > Log Collection] or from the tablet directory below:

...\NvciData\log\ecu

ECU Log (.zip) Guide App Crash Dump Log

3. Direct Support Desk

Global: Coordinate hardware warranty & RMA via your regional NSC/Distributor. Korea Domestic: GIT Customer Center 1588-3665 (Weekdays 09:00–18:00 KST).

Repair & RMA Policy Global Contact Guide