Symptom : 'Object reference not set to an instance of an object' message occurs during Smart Dlogger installation.
Cause : The message occurs when you log in and run with the 'Windows Local(General) Account' instead of the 'Windows Administrator Account'.
Solution :
1. Please try to login Windows Administrator account, and try to install Smart Dlogger.
2. If you are not possible to login Administrator account, please try the below.
- Delete the existing shortcut file
- Right-click the SmartDLogger.exe file in the DLogger installation path, and create a shortcut
- Move the created shortcut file to the desktop
- Whenever you run the program (running a shortcut on the desktop), the UAC window will pop up every time.
*UAC windows pop-up
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