Dear Customers,
To ensure stable operation of our products, updating to Android 15 is strictly prohibited.
We have identified compatibility issues between Android 15 and our diagnostic application, which may cause malfunctions in diagnostic functions and core services.
In particular, devices upgraded to Android 15 cannot use the ‘Internet Update’ function properly.
This prevents users from updating software and data, so please take caution.
Please note that Android 15 is currently under compatibility verification with our diagnostic app, and the completion timeline is not yet determined.
Once compatibility has been confirmed and Android 15 is supported, we will provide a separate notice with further instructions.
⛔ Prohibited Devices
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All Android devices (including tablets)
⚠️ Actions Required
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Please disable automatic system updates on your device.
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If your device has already been updated, you cannot carry out Internet Update.
We are working diligently to resolve these issues and minimize customer inconvenience.
Thank you for your understanding and cooperation.
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