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Summary
We have identified compatibility issues affecting KDS 2.0 on Android 16 (One UI 8). Do not update to OS16 until the patch is released. Disable auto updates.
We have identified compatibility issues affecting KDS 2.0 on Android 16 (One UI 8). Do not update to OS16 until the patch is released. Disable auto updates.
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Affected Tablets (OS16 Eligible)
Tab Active 4 Pro
Verification status:
On KDS 2.0, compatibility validation for
Tab Active 5 Pro is still in progress.
Treat these models as high risk on OS16 and follow
the “Disable Automatic Update” guidance below.
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HOW TO DISABLE AUTOMATIC UPDATE
A. Samsung System (OS) Updates
- Open Settings → Software update.
- Turn Auto download over Wi-Fi (or Download updates automatically) OFF.
- If visible, turn Auto install updatesOFF as well.
B. Managed Devices (MDM/EMM)
- Push a policy to block OS16 and defer system updates.
- Lock auto-update related toggles and restrict user override.
* Menu names can vary slightly by model/region. If an option is not
visible, it may be controlled by your organization’s policy or appear
under a different label.
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Impact & Known Issues
| Area | Details |
|---|---|
| VCI II Connection Drops (Field Reports) | Intermittent disconnects with VCI II during diagnostic sessions; may trigger repeated reconnection prompts or session resets. (Under investigation) |
| Mileage Check Unavailable | Inability to view/confirm Mileage status in specific menus within KDS 2.0. Affected submenus are being identified. (Under investigation) |
We will update this table with precise menu names and build numbers
once verification is complete.
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FAQ
Q1. I already updated to OS16. What should I do?
▶ Android does not support major-version downgrades. A device upgraded to OS16 cannot be reverted to OS15 or earlier.
For business continuity, please do one of the following:
• Use a spare tablet running OS15 (One UI 7) or earlier.
• Wait until GIT releases the OS16-compatible Internet Update/patch.
Q2. How can I get notified when the patch is available?
▶ Follow this article or subscribe to the Announcements section. We will update the status table as soon as it’s released.
Q1. I already updated to OS16. What should I do?
▶ Android does not support major-version downgrades. A device upgraded to OS16 cannot be reverted to OS15 or earlier.
For business continuity, please do one of the following:
• Use a spare tablet running OS15 (One UI 7) or earlier.
• Wait until GIT releases the OS16-compatible Internet Update/patch.
Q2. How can I get notified when the patch is available?
▶ Follow this article or subscribe to the Announcements section. We will update the status table as soon as it’s released.
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