New Feature | GDS Smart | TQR (Technical Quality Report)

1. How to Create a New TQR

1-1. Enter Basic Vehicle Information

When creating a new TQR (Create New) in GDS Smart, the following information must be entered:

• VIN
• Mileage
• Model
• Model Year
• Engine Displacement
• Repair Date

1-2. Select Attached Contents

You can select and attach the following evidence items:

• Camera (Image)
• Voice Recording
• PDF
• Sensors
• Freeze Frame Data

💡 Note: Attached files are saved in the Device Local Storage. The maximum capacity limit for Attached Contents is 300MB.

1-3. Enter Problem Information (NC Code / DTC Input)

Enter the specific problem details and relevant codes:

• Problem Symptom / Cause: Select the applicable Nature and Cause Code.
• Diagnostic Trouble Code (DTC): Input the related DTCs.
• Technician Comments: Provide detailed comments regarding the issue.

2. Save, Submit, and Transmission

2-1. Temporary Save

You can use the Draft (Temporary Save) function to conditionally save your progress while writing the report.

2-2. Submit

The Submit button becomes active only when all transmission conditions are met. Clicking Submit initiates the TQR data transmission.

3. Status Check and Management (TQR Status View)

3-1. View Submission List

You can search your submitted TQRs using the Diagnosis Number or VIN.

3-2. Understanding Status Categories

TQRs are managed under four specific statuses:

1. In Progress: The report is currently being written or processed.
2. Pending Approval: Transmission to the GQIS server is complete, and it is waiting for the TQR Administrator's approval.
3. Rejected: The TQR report acceptance is rejected and discarded. You can perform a Rewrite / Reuse from the detail screen.
4. Accepted (Approve): The TQR report is successfully accepted. It is then transferred to the QIR Management Process, and the 'Accepted' status is sent to the TQR relay server.

3-3. Check Sending / Receiving Status

You can monitor the overall progress via the Sending Status and Receiving Status menus.

4. Important Notes