'This tablet is not able to use' occurs for GDS Mobile CV version.

Symptom : 

'This tablet is not able to use' occurs after registration on GDS Mobile CV.

If you are not using GDS Mobile CV version, please refer to the below.

https://support.gitauto.com/hc/en-gb/articles/115010127727

Cause :

This issue occurs due to the permission of CV adapter.

If tablet contents is not matched with server information, this issue will happen.

e.g) Server information : ALL permission (PV + CV)

       Tablet contents : CV only 

Solution : 

If you bought GDS Mobile CV version as new one and occurs this one, please send the information below to 'ics@gitauto.com'.

1. VCI II and CV adapter S/No.

VCI II S/No. : NHD + XXXXX (NHD + 5digits)

CV Adapter S/No. : ECX + XXXXX (ECX + 5digits)

2. Screen shot of the following tablet path.

Path : Tablet > mvci > Update > HME-CV

END.