Symptom
The error, 'Download failed, please try again', appears during downloading update files on PC Manager.
Before you begin
1. Disable Antivirus program on your laptop PC Manager is installed on.
2. If you use security network on your workshop, ask your IT guy to open PC Manager Update Server on workshop network.
HME - Port: 444
URL: https://service.hyundai-motor.com
KME - Port: 443
URL: https://www.kia-hotline.com
Solution
It happens when the Internet is not stable.
1. Check the internet condition on your workshop.
(1) If you connect to the internet by WiFi, go to the place where the WiFi signal is good and retry. If you still have the problem, check next.
(2) If you connect to the Internet by WiFi, connect the Internet by LAN cable and retry.
If you still have the problem, go to No. 2.
2. Connect to the Internet on another network(Internet Cafe, home, or etc.) and retry.
* Make sure!
Depending on each region and maker, the images as below may be different from yours.
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