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Important Notice: New Server Establishment Completion(Revised 24-Oct-2024)

We are writing to inform you of a crucial system update and server migration. This migration is essential for users of GDS/GENESIS Smart, KDS 2.0 and GDS/GENESIS Mobile, KDS 1.0 to address the recent server issues that have resulted in installation and update failures, irregular authentication failures, delayed e-report synchronization, and failures in SW management and ECU Upgrade.

 

Participation in the migration campaign is essential

for continued use of diagnostic apps

 

 Action Required:

For users have been using [GDS/GENESIS SMART or KDS 2.0 and GDS/GENESIS MOBILE or KDS 1.0 PV version]

To access the new server, you will need to update your Smart Launcher to the latest version. An installation guide is available now with the link below. 

Quick Link - [Installation Guide] for users of GDS/GENESIS Smart & KDS 2.0

 

For users have been using [CV or PV+CV version]

Quick LInk - [Installation Guide] for users of GDS/GENESIS Smart & KDS 2.0

 

Once again, we apologize for any inconvenience of the recent server issue. We believe that the benefits of the new server infrastructure will far outweigh any disruptions.

  Further resource
1. Technical inquiries : ics@gitauto.com 
2. Sales and License inquiries : sales2@gitauto.com
The following regions are covered by the above emails:
European countries and others(Asia, Pacific, Oceania, India, Middle East, Africa, Russia, Central&South America, and U.S territories(Guam, Saipan, Puerto Rico, and Eastern Samoa Islands)
Announcement_ALL_Server migration_Smart Launcher v.1.220_241024_1.jpg

 

 

 

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