DCS Module Repair Process & Warranty Policy

This document provides details on DCS (KIA CONNECT LITE) product configurations, warranty coverage, replacement procedures, and important notes.

① Product Variants

DCS is available in the following three versions:

Model	Image	Components
DCS Basic	(Insert image)	Main Module only
DCS Basic+	(Insert image)	Main Module, Power Cable
DCS Premium	(Insert image)	Main Module, Power Cable, CAN-FD Module, SIM Card

② Warranty Period

• Main Module: 2 years from the vehicle installation date (or purchase date)
• Accessories (Cables, CAN-FD Module, etc.): 6 months

③ Repair / Replacement Process

1. 1Submit an Inquiry:
   If an issue occurs, please fill out the inquiry form using the link below.
   https://support.gitauto.com/hc/en-gb/requests/new
2. 2Diagnosis by GIT Agent:
   A GIT agent will evaluate the information provided and determine whether the product is defective. If it is under warranty, a replacement unit will be issued. Please note that GIT does not offer repair service. If the product is defective, you may need to purchase a replacement.
3. 3Product Return & Shipping Cost Policy:
   GIT may collect the product for inspection to confirm the defect.
   - If the product is defective: Shipping cost will be fully covered by GIT.
   - If the product is normal: Shipping cost must be covered by the dealer or customer.
4. 4Note for DCS Premium:
   When replacing the module, do not discard the existing SIM card. Move it to the new module and install it properly.

④ Sales Contact Information

⚠️ Notice: GIT does not provide repair services. In the event of product failure, please proceed with replacement or repurchase.