In case of power issues with the ULT-M100, check the power adapter lamp and try turning the power On/Off multiple times. The recommended number of attempts varies depending on the usage period and storage environment. If the problem persists, please request repair from the place of purchase.
Countermeasures
1. Power Issues with Products in Use
- First, check if the green lamp on the power adapter is lit.
- Try turning the power On/Off several times to see if the power turns on normally.
- If the power returns to normal:
- It is recommended to turn the power on once every quarter.
- When storing, keep it in a place with low humidity and free of harmful gases.
- Number of attempts depending on the situation:
- For products in continuous use: try Power On/Off about 10 - 20 times → if the problem continues, please request repair.
- For products unused for several months: try Power On/Off about 10 - 20 times → if the problem continues, please request repair.
2. Power Issues When Using for the First Time After Purchase
- Within several months to 1 year after arrival: try Power On/Off about 20 times → if the problem continues, please request repair.
- If unused for more than 1 year after arrival: try Power On/Off about 10 - 20 times → if the problem continues, please request repair.
3. Products Stored in High Humidity (70% or More) or Harmful Gas Environments
- Stored for less than 3 months: try Power On/Off about 20 times → if unresolved, please request repair.
- Stored for more than 3 months:
- Try Power On/Off about 10 to 20 times.
- If problems persist, wait about 24 to 48 hours and then try about 10 more times.
- If the problem continues, please request repair.
Product Repair
- You can request product repair by contacting the place of purchase.
- The product warranty period is 2 years from the date of purchase.
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