When the System Management menu is not visible in the account

This provides guidance for cases where the [System Management] menu is not visible in dealers' accounts.

Symptoms

Management menu visibility and permission categories

It is normal for the management menu not to be displayed in dealers' accounts.

Permissions are categorised as follows.

• Head Office Administrator
• Corporate Administrator
• PDI Administrator
• Inspector

Related documents

• Login and Account Policy: Offline Login and Account Locking
• When an India D-PDI account is locked after 5 incorrect password attempts