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The main cause of the “7000-31-7F72” error occurring at 95~99% during an ECU upgrade is failure to meet routine execution conditions due to aftermarket devices, etc. Checking the IG ON status, remo...

Important Notice: KDS 2.0 Policy Update ※ This article is based on the Kia KDS 2.0 Changes of GSW Usage Role announcement. KDS 2.0 will implement a "1 Person 1 Account" policy and change the logi...

This article provides troubleshooting steps for Ethernet-required ECU Upgrade failures using KDS 2.0 diagnostic devices. It covers causes such as incorrect tablet IP configuration, outdated softwar...

KDS/GSW 1 Account Per PersonDue to a change of HQ policy, you must use only 1 account for using GSW and KDS. This update will be applied at the first week of March.  If multiple users share the sam...

This article provides guidance on symptoms, causes, step-by-step solutions (hardware connection, static IP configuration, app permissions and OS updates, power reset, reboot), actions for specific ...

The “Unknown Coding Code” message appears in Variant Coding when an incorrect code is entered. To resolve it, try all variant codes suggested in the relevant Technical Service Bulletin; if none wor...

Schedule and Target Date: KST 13th Apr 2026 Target:Internet Update version starting with: NEH, NWH, NVH🗗 How to Check and Update the Diagnostic App Target Region:Middle East, Africa, Russia & C...

Q1: A former employee’s account is still active on GDS Smart even after deleting it from the CCC platform. How can we fully remove or deactivate this account?A1: Deleting the account from CCC does ...

The previously announced issue, “App termination when AUTO VIN is executed on certain vehicles,” was fixed on January 19, 2026 at 20:00 KST and has been distributed through ...