The previously announced issue, “App termination when AUTO VIN is executed on certain vehicles,” was fixed on January 19, 2026 at 20:00 KST and has been distributed through an internet update.
Updated Versions:
Resource | NEH-02-0122 | GDS Smart for Passenger Vehicles
Resource | NVH-00-0075 | GDS Smart for Commercial Vehicles
Resource | NWH-00-0097 | GDS Smart for Passenger and Commercial Vehicles
Resource | NEG-01-0109 | GENESIS Smart for Passenger Vehicles
1) Affected Vehicles
The app may force close (crash) when using AUTO VIN or during diagnosis for the following models:
| Brand | Model (Code) | MY |
|---|---|---|
| HYUNDAI | TUCSON (NX4) | 2025 |
| HYUNDAI | TUCSON (NX4e) | 2024 |
| HYUNDAI | TUCSON Hybrid (NX4e HEV) | 2024 |
| HYUNDAI | TUCSON Plug-in Hybrid (NX4e PHEV) | 2024 |
| GENESIS | GV80 (JX1) | 2024 |
2) Symptoms
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The app may force close (crash) when running AUTO VIN or during diagnosis.
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The issue may reoccur intermittently even after restarting the app.
3) Resolution (Planned Date & Time)
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Fix delivery method: An improved version will be distributed via Internet Update (Online Update).
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Planned release date/time: TBD (to be announced).
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Once released, please apply the update via the app’s Internet Update to receive the improved version.
We sincerely apologize for any inconvenience this issue may cause.
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