How do I install RAPID Remote Patch using a QR code?

Scan the QR code you received with the tablet camera to open the RAPID Remote Patch download centre. Use the [Download Patch Installer App (.zip)] button to install the RAPID Remote Patch Installer app, then tap [Open] to automatically download and apply the patch and verify its integrity. Once complete, tap [Launch Diagnostic] to launch the GDS Smart / KDS 2.0 / GENESIS Smart diagnostic app.

Video guide

This video guide was recorded on an actual tablet (Galaxy Tab S8), from scanning the QR code to launching the diagnostic app.

Back to top

Before you start

• Network: A Wi-Fi or LTE internet connection is required to install the patch on the tablet.
• Keep the screen on: Do not turn off the screen while the patch is being applied.
• One-time permissions: When installing for the first time, you must allow installation of unknown apps and access to all files.

Back to top

Installation procedure from QR scan to patch completion

1

Scan the QR code to open the download centre

Scan the QR code with the tablet camera to open the RAPID Remote Patch download centre in Chrome.

2

Tap [Download Patch Installer App (.zip)]

Scroll down and tap [Download Patch Installer App (.zip)]. The installer ZIP file downloads and the message "Patch data copied! Install the app and tap [Open] to patch automatically." appears.

3

Extract the ZIP file in [My Files]

In [My Files] > [Download], open the installer ZIP file (e.g. RemotePatch_v10.58.4_Installer.zip) and tap [Extract], then tap [Extract] again in the Extract confirmation dialog.

4

Run PatcherApp.apk and allow installation of unknown apps (once only)

Tap PatcherApp.apk in the extracted folder (e.g. RemotePatch_v10.58.4_Installer). If the message "For your security, your tablet currently isn't allowed to install unknown apps from this source. You can change this in Settings." appears, tap [Settings] and turn on [Allow permission], then go back and tap PatcherApp.apk again.

5

Tap [Install], then [Open]

Tap [Install] in the RAPID Remote Patch Installer installation dialog. When "App installed." appears, tap [Open].

6

Allow access to all files (once only)

When the app first launches, the [All files access] screen opens. Turn on [Allow permission] and go back. The app detects the patch link and starts the automated in-app download.

7

Check any dialogs that appear

If the diagnostic app is running, the [Diagnostic App Shutdown Notice] appears (see Q3). If the patch includes a bundled app, tap [OK] in the confirmation dialog to uninstall the existing app, turn on [Allow permission] on the [Install unknown apps] screen for RAPID Remote Patch Installer, then tap [Install] (see Q4).

8

Tap [Launch Diagnostic] once the patch is complete

Installation is complete when [Patch Successfully Applied] and 100% appear. Tap [Launch Diagnostic] to launch the diagnostic app.

Back to top

Frequently asked questions

Q1.What should I do if the Google Play Protect [App blocked to protect your device] pop-up appears?

Answer: Tap [More details], then [Install anyway].

If you tap [OK] at the bottom, installation will not proceed. Follow the sequence shown in the screenshots below.

Q4.Why does an app uninstall confirmation or installation dialog appear during patching?

Answer: This step replaces an app included in the patch with a new version. Tap [OK] in the uninstall dialog, then [Install] and [Done] in the installation dialog.

The app screen displays [Installing Bundled App]. The first time, the [Install unknown apps] screen for RAPID Remote Patch Installer opens. Turn on [Allow permission] and go back to continue to the installation dialog. If installation is cancelled and the message "Bundled app ... was not installed. Tap the button below to retry the install." appears, tap [Retry App Install].

Q5.How do I grant [All files access] permission?

Answer: Turn on [Allow permission] on the [All files access] screen that opens when you first launch the app.

If permission is not granted, the message "All files access permission is required to install patch." appears. Turn on [Allow permission] and go back to resume the patch.

Back to top