Oscar Eom

Overview This guide provides on-site troubleshooting steps and repair service criteria for power, charging, and battery problems; startup and software errors; display (LCD), touchscreen, and...

This article provides guidance for cases where the [System Management] menu is not visible in dealers' accounts. Symptom The System Management menu is not visible in dealers' accounts. Manage...

This guide applies to specific regions or vehicle models. Check the documents below first for general prerequisites. Common PDI Inspection Conditions for Electric and Hybrid Vehicles Shipping Mod...

This guide explains supported modules and connection methods by region and menu in the Hyundai·Genesis PDI app. Supported Modules by Region and Menu Region·Applicable Brands I...

This article provides guidance on offline login, account unlocking, and account usage policies under the Hyundai·Genesis PDI(D-PDI) PDI-only policy. Guidance on Kia GPMS 72-hour offline validity is...

This guide applies to specific regions or vehicle models. Check the documents below first for general prerequisites. Resolving Entry Check Failure and Code 2994 Tablet Compatibility: App Crashes ...

This article provides procedures for resolving new vehicle VIN lookup failures and synchronizing vehicle shipment information with the server. These apply to all vehicle models. VIN Lookup Failure...

For dealers using the Hyundai·Genesis PDI (pre-delivery inspection) app, this article provides messages, occurrence stages, key causes, and immediate on-site actions for each error code. Immediate...

Applies to all vehicle models. This article provides solutions for app crashes, NG results for all [Auto Check] items, and a black camera screen on tablets, as well as instructions for manually ins...

This article provides instructions for resolving network errors, screen display misunderstandings, and campaign and battery inspection errors for the Hyundai and Genesis PDI apps and web portals, a...