Oscar Eom

In most cases where the bottom GSW / User Support / e-Report / Configuration buttons are not visible, it is due to insufficient tablet storage → resource files not installed → version mismatch betw...

SymptomWhen attempting to perform the Smart Key registration function, the registration fails with the message “Registration failed” along with “Smartkey security has not been released.”Image: Regi...

CauseNegative response from the ECU (controller) side to the data transmission command executed by the ECU APP (GITN_ECU). ActionsCheck the vehicle battery status.If error code 7000-36-7F92 continu...

CauseNo response or delayed response from ECU during memory erase or consistency check command ActionsCheck if the diagnostic tool (diagnostic app) is updated to the latest versionCheck for any aft...

CauseNo response or delayed response from the controller (ECU) to the diagnostic tool's (diagnostic app) encryption command ActionsCheck if the diagnostic tool (diagnostic app) is updated to the la...

Q1. What is the Smart Key Code Saving feature?A1. The Smart Key Code Saving feature in the S/W Management menu allows you to register a new smart key by entering the KEY PIN into the vehicle's cont...

This article provides a guide to finding the correct GIT branch and contact for Hyundai and KIA by region or country, detailing exceptions (mostly in Europe), and listing specific contacts for HQ, ...

If you see this notice when you start a diagnosis (i.e., when VCI3 is about to communicate with the vehicle), make sure you are on a network (Wi-Fi, LTE, or 5G), log out of the diagnostic app, and ...

1. Password ResetYou can reset the password by going to System Management > User Management menu > clicking 'Change' on the account to be reset > clicking the Initialize button.  2. Account Approva...

After launching GDS Smart, check the VCI connection status (Wi-Fi Direct, Bluetooth, wired) and then enter [Vehicle Selection].2. Select the region menu at the top left to choose the export country...