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A dedicated support portal for KIA vehicles and diagnostic solutions is now live. Please use the new portal for all KIA-related support.

KDS 2.0 ยท VCI 3 ยท EV
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  1. GIT FAQ | North America
  2. GDS Smart / GENESIS Smart / KDS 2.0
  3. [FAQ] Technical Support

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[FAQ] Technical Support

  • GDS Smart | GENESIS Smart | KDS 2.0 Information required for technical inquiries when an error occurs

    Featured
    Jeong, DJ TSC GIT
    March 10, 2024 23:00 October 19, 2026 10:53 -1 0
  • During special (noise) inspection, what items should be checked when a problem occurs?

    Featured
    Jeong, DJ TSC GIT
    September 11, 2023 04:08 September 20, 2026 07:15 2 0
  • How to delete the GITN_ECU app's data

    Featured
    GIT
    February 24, 2023 05:59 September 16, 2026 07:50 0 0
  • How to send the error log report on GDS Smart/KDS2.0

    Featured
    GIT
    October 05, 2022 07:50 September 17, 2026 07:16 5 0
  • KDS 2.0 | How to Respond When the App Force Closes

    Oscar Eom
    August 12, 2026 03:54 September 16, 2026 07:08 0 0
  • GDS Smart | How to Handle Forced App Closure in GENESIS Smart App

    Oscar Eom
    August 12, 2026 02:55 September 16, 2026 07:08 0 0
  • How to Diagnose and Upgrade ECU for Reimported Vehicles | Hyundai

    Oscar Eom
    September 29, 2025 01:54 September 24, 2026 05:23 1 0
  • Error Code 'F3' in Key Coding or Registration

    Oscar Eom
    July 15, 2025 07:39 September 16, 2026 07:23 1 0
  • Port ECU event pathfiles

    Oscar Eom
    June 26, 2025 19:27 September 07, 2026 04:17 0 0
  • Freeze Frame Not Supported (PCM ECU)

    Oscar Eom
    June 04, 2025 04:51 September 16, 2026 07:24 0 0
  • App Wonโ€™t Start or Text Displays with Underscores (_)

    Oscar Eom
    April 24, 2025 04:17 September 16, 2026 07:27 -1 0
  • How to Modifiy Vehicle Information Detected Using AUTO VIN

    Oscar Eom
    March 31, 2025 02:29 September 16, 2026 07:26 0 0
  • SCU Neutralization Procedure Manual

    Oscar Eom
    March 26, 2025 23:50 September 16, 2026 07:27 0 0
  • Vehicle Model PU, Transmitter Code Saving Compatibility

    Oscar Eom
    February 26, 2025 05:54 September 16, 2026 07:27 -1 0
  • Essential App Permissions Guide: GLUV Logs & Wireless Connectivity Stabilization

    Oscar Eom
    October 17, 2024 06:29 September 16, 2026 19:25 4 0
  • ECI Connection Guide.(Including Ethernet static IP setting method)

    Oscar Eom
    September 09, 2024 07:05 September 07, 2026 04:33 -3 0
  • I got the message, "The registered license information does not match the region and version information of the product.", when I run GDS Smart/KDS2.0 app.

    Oscar Eom
    August 08, 2024 05:52 September 16, 2026 07:36 0 0
  • Noise(Special) Inspection Failure by force shutdown

    Jeong, DJ TSC GIT
    June 25, 2024 07:46 September 16, 2026 07:40 0 0
  • Noise(special) Inspection Failure with a message "No events exist for this vehicle"

    Jeong, DJ TSC GIT
    June 24, 2024 07:55 September 16, 2026 07:40 0 0
  • Noise(special) Inspection Failure with Error Code 0A-3

    Jeong, DJ TSC GIT
    June 24, 2024 06:01 September 16, 2026 07:40 0 0
  • How to get logs (dump logs) in case of abnormal app(GDS Smart, GENESIS Smart, KDS 2.0) termination

    Oscar Eom
    March 10, 2024 22:27 September 16, 2026 07:43 0 0
  • I cannot find VDN on e-Report or KGIS.

    GIT
    January 16, 2023 01:54 September 16, 2026 07:50 0 0
  • How to uninstall "GITN_AUX" app.

    GIT
    January 11, 2023 07:34 September 16, 2026 07:51 0 0

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