[Android 10 user] I'm getting the message, "Not available to run the program. Please reinstall the problem by using PC Manager".

 Symptom:

I have the message, "Not available to run the program. Please reinstall the problem by using PC Manager".

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Solution 

1. Go to the workshop and connect WiFi.

 Warning: You have to connect the WiFi which you usually use GDS Mobile/KDS. 

2.  Go to setting on tablet PC. 

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3. Move to "Connection" .

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4. Move to "Wi-Fi".

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5. Go to "Setting" on the connected network.

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6. It may be "Randomized MAC". 

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7. Touch the item and select "Tablet MAC". 

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8. Check if the MAC address Type is Set "Tablet MAC". 

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If you still have the same problem, please reinstall GDS Mobile/KDS as below. 

How to install GDS Mobile/KDS for Android 10 USERS.<- click here. 

 

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