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  1. GIT FAQ Asia/Pacific, Europe, Africa, Middle East, Central & South America
  2. GDS Mobile/KDS
  3. [FAQ] Technical issue

[FAQ] Technical issue

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  • Icons and names are now showing properly such as Main_Btn_xxx.
  • How to perform Auto Download for ECU upgrade?
  • Wi-Fi is not activated on the tablet PC.
  • How to recover GDS Mobile/KDS by PC Manager
  • I got the message, “User authentication failed”.
  • Login is not possible on GDS Mobile CV.
  • I want to share the recorded data to USB memory stick. (through OTG cable)
  • I want to share the recorded data to other device. (through B/T, Email or any other types)
  • How to check Android Device ID?
  • 'VCI II Serial number is not available' message occurs during registration.
  • How to uninstall the "GITMInstaller" app
  • How to make R&D (for research center) GDS Mobile install media (USB type)
  • How to set MAC address type to "Randomized MAC" on Tablet PC.
  • 'Please enter the correct VIN' message occurs on Vehicle selection.
  • 'Failed to import the tablet version information' message occurs on PC Manager.
  • How to find WiFi MAC address on tablet PC.
  • [Android 10 user] I'm getting the message, "Not available to run the program. Please reinstall the problem by using PC Manager".
  • 'Error code : 0013-00-0000' occurs during ECU Upgrade.
  • "There is no related event" message occurs when trying to perform ECU upgrade.
  • Some diagnostic systems are not showing when searching VIN.
  • When installing GDS Mobile CV, this message occurs "The connected tablet's permission value does not match with PC manager package"
  • I bought GDS Mobile CV with ALL(PV+CV) permission, but I can only see commerical vehicle list on GDS Mobile.
  • I have GDS Mobile CV (PV+CV), how can I change vehicle list between CV and PV on GDS Mobile?
  • Why I don't have commerical vehicle on GDS Mobile?
  • How to unmount SD card from the Tablet PC
  • I was getting the message, "The VCI II serial number has been expired."
  • How to Set Diagnosis Number Function
  • How to select the commercial vehicle on GDS Mobile
  • I was getting the message, "Unhandled exception has occurred.." during install or update.
  • 'Error code : 5013-00-0000' occurs during ECU Upgrade.
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