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'Failed to import the tablet version information' message occurs on PC Manager.

Problem :  A message 'Failed to import the tablet version information. Please try again after reconnecting the USB cable.

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Cause : If GDS Mobile/KDS is already installed in the tablet and type of program is different.

(e.g. : GDS Mobile CV is installed in the tablet, but trying to install GDS Mobile PV(Ordinary version))

 

Solution : Perform 'data factory reset', and try to install again.

How to perform factory data reset for tablet PC.

 

 

 

 

 

 

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