Symptom: 5021-FF-0025 error code occurs when trying to upgrade ECU
Cause: May occur when the ECU app security certificate is invalid
Resolution :
Tablet Settings - Select GDSM(Smart) or KDS(2.0) app > Storage > "Clear data" and "Clear Cache"
And after restarting the app, check if it works normally.
In case the above workaround doesn't resolve the issue, please contact your distributor or GIT assistance at following email for further support.
Call_center@gitamerica.com
: U.S.A and Canada
ics@gitauto.com
: Asia, Pacific, Middle East, Africa, Europe, Oceania, Central America, South America, Territory of U.S.A(Guam, Commonwealth of Puerto Rico, Saipan, and East Samoa)
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