The article provides troubleshooting tips for ULT-M100 ( Universal Leak Tester ) with power but no display, advising to check the power button, adapter, and LCD connection, and to contact technical support if needed. It also addresses intermittent power button light issues, suggesting power adapter checks and possible internal circuit problems. For repair inquiries, the product has a 2-year warranty; users should note symptoms and serial numbers when contacting customer service in the USA or Canada.
Q1. The device powers on, but the screen does not display anything.
A: If the power is on but the LCD screen is blank, please check the following:
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Power Button Status: If the red light on the button is unstable or flickering, there may be an internal power issue or button malfunction.
Check the Power Adapter: Ensure the power adapter and cable are properly connected.
LCD Connection: A loose or faulty LCD connection could cause display failure.
For these occassion, please contact technical support.
Q2. The red light on the power button dims or turns off intermittently.
A: This may indicate an unstable power supply or an issue with the power module. Please check:
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Verify that the power adapter is working correctly.
It could be an internal circuit issue, so contacting technical support is recommended.
For these occassion, please contact technical support.
Q3. How to inquire repair service
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- The product's warranty period is 2 years from the date of purchase.
- Please check the symptoms and the product’s serial number, and provide this information to the customer service representative.
USA
KIA 888-542-4371
HYUNDAI 888-437-0308
GENESIS 833-681-3926
CANADA
KIA 888-641-4244
HYUNDAI 888-641-4243
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