Domestic CPO App Closes Immediately After Installation or Cannot Be Used

This article provides guidance for cases where the domestic CPO (Hyundai·Genesis) app closes immediately after installation or cannot be used.

Symptoms

Device Registration and Administrator Approval

1. Register the device serial number.
2. The app can be used only after CUV administrator approval (up to 1 hour) is complete.

2-Step Authentication

1. After logging in, complete 2-step authentication using the registered mobile phone.

Related Documents

• Supported Brands for the Domestic and European CPO Apps
• Login and Account Policies: Offline Login and Account Lockout