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Noise(Special) Inspection Failure by force shutdown

FAQ โ€“ App Force Close Issue

Q1. What is the symptom?

The app shuts down by force when trying to access certain functions.

Q2. What is the cause?

The issue occurs when the microphone permission is not allowed in the app settings.

Q3. How can I fix it?

Please enable microphone permission in your device's app settings.

You can refer to the images below to check and enable microphone access:

step1

step2

step3

๐Ÿ“ž Technical Customer Center (USA & Canada)

  • US-KIA: 888-542-4371
  • US-HYUNDAI: 888-437-0308
  • US-GENESIS: 833-681-3926
  • CA-KIA: 888-641-4244
  • CA-HYUNDAI: 888-641-4243

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