Error code occurred during ECU upgrade (7000-02-0027)

Error Code: 7000-02-0027

Cause of Error

This error occurs under the following condition:
※ A static IP is configured, but the connection to the gateway has not been established.

In other words, the tablet’s network settings may appear normal, but the ECU upgrade fails due to failure to communicate with the vehicle's gateway.

Solution

Please ensure all of the following conditions are met and then retry the upgrade multiple times in manual mode.

1. Check VCI device connection

   • When using VCI2:
     ➝ Connect via Tablet ↔ ECI Module ↔ VC2 (Wired only)
     ※ A green LED will light up on the ECI module when ECU upgrade starts.

   • When using VCI3:
     ➝ Connect via Tablet ↔ VCI3 (Wired only)

2. Check the static IP settings on the tablet

   • Configure as Static IP, not DHCP
     How to set static IP on tablet

   • Enter IP address, subnet mask, and gateway correctly.

3. Check status of the ECU to be upgraded
   • In [Spec Info], verify if the ECU to upgrade is recognized properly.
   • In [DTC Check], confirm if the ECU is recognized and whether any DTCs are present.

If Upgrade Fails

• Consider the possibility of hardware failure.
  ➝ If available, try replacing with a different VCI2, VCI3, ECI module, or cable to test.

• Loose or damaged cables may also cause similar errors.

For additional guidance on device replacement or network settings, please contact our Technical Support Center:

USA
KIA 888-542-4371
HYUNDAI 888-437-0308
GENESIS 833-681-3926

CANADA
KIA 888-641-4244
HYUNDAI 888-641-4243