This guide explains supported modules and connection methods by region and menu in the Hyundai·Genesis PDI app.
Supported Modules by Region and Menu
| Region·Applicable Brands | Inspection Menu | PIM(Mini VCI) Support | VCI II(2) / VCI III(3) Support |
|---|---|---|---|
| North America (US HMA·GMA, Canada HAC, Mexico HMM) Hyundai·Genesis | Standard new vehicle PDI ([PDI] / [NVR] / [AGED] / [Storage]) | Supported. | Both supported. |
| North America (US HMA·GMA, Canada HAC, Mexico HMM) Hyundai·Genesis | [CPO] / [DBS] | Supported. | Both supported. |
VCI II(2) / VCI III(3) are supported throughout North America (US HMA·GMA, Canada HAC, Mexico HMM).
Discovery and Connection Symptoms
VCI II(2) / VCI III(3) are not found in the PDI app, or "Unknown error - (Code: 1029)" occurs when connecting via Bluetooth.
The VCI III(3) wireless firmware update stops at 2% and "An Unknown error - 1999" occurs, or the connection keeps dropping.
The PIM(Mini VCI) module is not found.
Checking Supported Modules and Troubleshooting Connection Issues
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Preliminary check: Please check the supported modules by region and inspection menu in the support table above.
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Official VCI II(2) Bluetooth pairing PIN number (supported regions/menus only): You must enter 0701, not 0000 or 1234, to connect without Code 1029.
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Resolving VCI III(3) firmware update Code 1999 (supported regions/menus only): Packet loss has occurred due to Bluetooth wireless bandwidth limitations, so please connect the tablet directly to VCI III(3) using a USB-C cable to update, or complete the firmware update in the diagnostic app (GDS Smart) first and then launch the PDI app.
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If PIM(Mini VCI) cannot be found, please perform the 3-step check (applicable to all regions).
- Please allow location (GPS) permission on the tablet and turn off power saving mode.
- Please remove the existing PIM(Mini VCI) pairing ([Unpair]) in the Android Bluetooth settings, then scan again.
- If the red power LED on PIM(Mini VCI) does not blink when connected to the OBD port, or Code 2998 recurs, the hardware unit is defective, so please replace it.
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