▶[Currently Applicable] [Temporary Suspension] Electric Vehicle Charging System Inspection(VCMS) | (KST)12-June-2025
| Basic Information | ||||||||||||||||||||||||||||||||
| Subject | [Temporary Suspension] Electric Vehicle Charging System Inspection(VCMS) | |||||||||||||||||||||||||||||||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | |||||||||||||||||||||||||||||||
| Target Information | ||||||||||||||||||||||||||||||||
| Target Devices | ☑ KDS 2.0 | SW or HW | SW | |||||||||||||||||||||||||||||
| Regions Covered | ▶ Click to see
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| Release Details | ||||||||||||||||||||||||||||||||
| Date Posted | (KST) 12-June-2025 | |||||||||||||||||||||||||||||||
| Posting Type |
☑ Temporary until further notice ☐ Permanent |
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Dear users,
In the following diagnostic applications, certain items under Electric Vehicle Charging System Inspection(VCMS) will be temporarily unavailable due to logic improvement.
The issue is expected to be resolved through an internet update within July. Please refer to the upcoming internet update notice for further details.
Please take this into consideration when performing EV vehicle inspections, as these items may not function properly.
※ Target Vehicle List:
※ Affected Inspection Items:
- S/W Management
- VCMS
- Electric Vehicle Charging System Inspection
- Quick Charging Relay -> will not be supported
- Charging Test(Quick) -> will not be supported
- Electric Vehicle Charging System Inspection
- VCMS
▶ [Outdated] Server Maintenance(Master Data Management) | (KST)26-May-2025
| Basic Information | |||||||||||||||||||||||||||
| Subject | Server Maintenance(Master Data Management) | ||||||||||||||||||||||||||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☑ New Feature | ||||||||||||||||||||||||||
| Target Information | |||||||||||||||||||||||||||
| Target Devices | ☑ KDS 1.0 ☑ KDS 2.0 | SW or HW | SW | ||||||||||||||||||||||||
| Regions(version) Covered |
▶ Show & Hide
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| Release Details | |||||||||||||||||||||||||||
| Date Posted | (KST) 26-May-2025 | ||||||||||||||||||||||||||
| Posting Type |
☑ Valid until 01 June 2025 ☐ Permanent |
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Dear Valued Users,
Please be advised that there will be performing scheduled maintenance on the Master Data Management Server to enhance system performance and reliability.
📅 Scheduled Maintenance Window
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Date & Time : 31 May 7 AM - 01 June 4 PM(KST, GMT +9)
📍 Affected Area
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All regions
🕒 Maintenance Time Table
| Country | Time Zone(s) | Local Maintenance Time |
|---|---|---|
| Spain |
CEST (UTC+2 in summer) CET (UTC+1) |
Sat 31 May 00:00 – Sun 01 Jun 09:00 (CEST) |
| Germany |
CEST (UTC+2 in summer) CET (UTC+1) |
Sat 31 May 00:00 – Sun 01 Jun 09:00 (CEST) |
| Russia |
MSK (UTC+3) PETT (UTC+12) |
Sat 31 May 01:00 – Sun 01 Jun 10:00 (MSK) Sat 31 May 12:00 – Sun 01 Jun 21:00 (PETT) |
| UAE (Dubai) | GST (UTC+4) | Sat 31 May 02:00 – Sun 01 Jun 13:00 (GST) |
| India | IST (UTC+5:30) | Sat 31 May 03:30 – Sun 01 Jun 14:30 (IST) |
| China | CST (UTC+8) | Sat 31 May 06:00 – Sun 01 Jun 17:00 (CST) |
| Malaysia | MYT (UTC+8) | Sat 31 May 06:00 – Sun 01 Jun 17:00 (MYT) |
| Mexico |
CST (UTC−6) MST (UTC−7) PST (UTC−8) |
Fri 30 May 17:00 – Sun 01 Jun 04:00 (CST) Fri 30 May 16:00 – Sun 01 Jun 03:00 (MST) Fri 30 May 15:00 – Sun 01 Jun 02:00 (PST) |
| United States |
EDT (UTC−4) CDT (UTC−5) MDT (UTC−6) PDT (UTC−7) |
Fri 30 May 18:00 – Sun 01 Jun 05:00 (EDT) Fri 30 May 17:00 – Sun 01 Jun 04:00 (CDT) Fri 30 May 16:00 – Sun 01 Jun 03:00 (MDT) Fri 30 May 15:00 – Sun 01 Jun 02:00 (PDT) |
| Brazil |
BRT (UTC−3) AMT (UTC−4) FNT (UTC−2) |
Fri 30 May 19:00 – Sun 01 Jun 06:00 (BRT) Fri 30 May 18:00 – Sun 01 Jun 05:00 (AMT) Fri 30 May 20:00 – Sun 01 Jun 07:00 (FNT) |
🕓 Base UTC Time: 00:00 – 02:00 UTC
⚠️ Service Impact
During this maintenance period, the following services will be impacted:
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Partial VIN Search (6 Digits or Less) Unavailable
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Searching with fewer than 6 VIN characters may result in no response. If this occurs, a toast notification will be displayed to inform you as shown below.
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Vehicle Production Information Unavailable
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When accessing functions that require ECU selection (such as FCS, Sensor Data, etc.), the system will not be able to retrieve production information based on the connected vehicle's VIN.
※Functions are availble but Production information is not activated. -
A toast notification will appear to indicate the issue as shown below.
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We apologize for any inconvenience and appreciate your patience and understanding as we work to improve our systems.
Thank you for your continued support.
▶ [Outdated] Preparation for Server Maintenance | (KST) 09-May-2025
| Basic Information | |||
| Subject | Preparation for Server Maintenance | ||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | ||
| Target Information | |||
| Target Devices | ☑ KDS 2.0 | ||
| Accessories | ☐ VCI ☐ VCI2 ☐ VCI3 ☐ Leak Tester ☐ EV Charging Tester ☐ BSA Adapter | ||
| Affected Version | All | ||
| Regions Covered |
KEU:Asia, Pacific, Central & South America, Europe, Africa, Middle East KMU:US territories(Guam, Puerto Rico, American Samoa) |
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| Release Details | |||
| Date Issued | (KST) 09-May-2025 | ||
| Posting Type | ☑ Temporary until 18-May ☐ Permanent |
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Please be informed that due to the scheduled GSW upgrade, KDS 2.0 access may also be affected. We are sharing the details in advance to help you prepare accordingly.
- Date: Saturday, May 17, 2025
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Time: 09:00 AM – 09:00 PM (CET)
(The end time is subject to change depending on the progress.)
During this maintenance window:
- GSW will be inaccessible.
- Users who are logged out will not be able to log back in.
- However, users who are already logged in before the maintenance begins will not be affected.
- If you need to use KDS 2.0 during this time window, please make sure to log in or re-log in in advance before the local time specified in the table below.
- You should re-log in based on log in retention time shown when launching KDS 2.0
🌍 Localized Time Table
| Region | Country | Example City | Time Zone (UTC±) | Local Time on May 17, 2025 |
|---|---|---|---|---|
| Europe | Germany | Berlin | UTC+2 (CEST) | 09:00 – 21:00 |
| Europe | United Kingdom | London | UTC+1 (BST) | 08:00 – 20:00 |
| North America | United States (East) | New York | UTC-4 (EDT) | 03:00 – 15:00 |
| North America | United States (West) | Los Angeles | UTC-7 (PDT) | 00:00 – 12:00 |
| South America | Brazil | São Paulo | UTC-3 (BRT) | 04:00 – 16:00 |
| Africa | South Africa | Johannesburg | UTC+2 | 09:00 – 21:00 |
| Africa | Egypt | Cairo | UTC+2 | 09:00 – 21:00 |
| Middle East | Saudi Arabia | Riyadh | UTC+3 | 10:00 – 22:00 |
| Asia | India | New Delhi | UTC+5:30 | 12:30 – 00:30 (May 18) |
| Asia | China | Beijing | UTC+8 | 15:00 – 03:00 (May 18) |
| Asia | Japan | Tokyo | UTC+9 | 16:00 – 04:00 (May 18) |
| Oceania | Australia | Sydney | UTC+10 | 17:00 – 05:00 (May 18) |
| Pacific | Fiji | Suva | UTC+12 | 19:00 – 07:00 (May 18) |
| Oceania | New Zealand | Wellington | UTC+12 | 19:00 – 07:00 (May 18) |
▶ [Currently Applicable] Android 15 Update Prohibited | (KST) 25-Apr-2025
| Basic Information | |||
| Subject | Android 15 Update Prohibited |
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| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | ||
| Target Information | |||
| Target Devices | ☑ KDS 2.0 | SW or HW | SW |
| Affected Version | N/A | ||
| Regions Covered | HME, BHMC, HTBC, KEU, KCN, GME, GMC (Asia, Pacific, Europe, Middle East, Africa, Central & South America and US territories) |
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| Release Details | |||
| Date Issued | (KST) 25-Apr-2025 | ||
| Posting Type | ☑ Temporary untill further notice ☐ Permanent | ||
Dear Customers,
To ensure stable operation of our products, updating to Android 15 is strictly prohibited.
We have identified compatibility issues between Android 15 and our diagnostic application, which may cause malfunctions in diagnostic functions and core services.
In particular, devices upgraded to Android 15 cannot use the ‘Internet Update’ function properly.
This prevents users from updating software and data, so please take caution.
Please note that Android 15 is currently under compatibility verification with our diagnostic app, and the completion timeline is not yet determined.
Once compatibility has been confirmed and Android 15 is supported, we will provide a separate notice with further instructions.
⛔ Prohibited Devices
- All Android devices available OS 15 upgrade
⚠️ Actions Required
- Please disable automatic system updates on your device.
- If your device has already been updated, please contact our customer support team for assistance.
We are working diligently to resolve these issues and minimize customer inconvenience.
Thank you for your understanding and cooperation.
▶ [Expired] Countermeasure of ACU Variant Coding for AB(Soluto) | (KST) 10-Apr-2025
| Basic Information | |||
| Subject | Countermeasure of ACU Variant Coding for AB(Soluto) | ||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | ||
| Target Information | |||
| Target Devices | ☐ GDS Smart ☐ GNESIS Smart ☑ KDS 2.0 | ||
| Accessories | ☑ VCI ☑ VCI2 ☑ VCI3 ☐ Leak Tester ☐ EV Charging Tester ☐ BSA Adapter | ||
| Affected Version | NEH-02-0075(PV), NVH-00-0075(CV), NWH-00-0075(PV+CV) or lower | ||
| Regions Covered | HME(Asia, Pacific, Europe, Middle East, Africa, Central & South America) | ||
| Release Details | |||
| Date Issued | (KST) 10-Apr-2025 | ||
| Posting Type | ☑ Temporary ☐ Permanent | ||
✅ Hyundai AB Vehicle – ACU Variant Coding Failure Notice
❓ Q. I encountered the following message during ACU variant coding on a Hyundai AB vehicle. What does it mean?
A. This message indicates that the vehicle's VIN (Vehicle Identification Number) must be written to the ACU before variant coding can be performed.
🔧 How to Proceed
To complete the variant coding process, please follow the steps below to input the VIN into the ACU:
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Download the VIN Input Patch File
▶ Download the attached patch file provided with this guide.[To download the patch file] -
Apply the Patch File to the Tablet
▶ Transfer and apply the patch file to your diagnostic tablet.
▶ For detailed instructions, please refer to the video guide below. -
Perform VIN Input, Then Proceed with Variant Coding
▶ Once the VIN has been successfully written, the variant coding can proceed normally.
📅 Upcoming Improvement
To improve user convenience, the following update is scheduled:
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The regular internet update on April 23, 2025, will include:
👉 Built-in VIN input functionality for ACU variant coding
✅ After this update, no manual patch file installation will be required. The VIN input process will be handled automatically during coding.
📌 Additional Notes
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The patch file is a temporary solution until the regular update is released.
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