[GDS Smart] In-App Notice EN

Dear users,

In the following diagnostic applications, certain items under Electric Vehicle Charging System Inspection(VCMS) will be temporarily unavailable due to logic improvement. 

The issue is expected to be resolved through an internet update within July. Please refer to the upcoming internet update notice for further details.

Please take this into consideration when performing EV vehicle inspections, as these items may not function properly.

※ Target Vehicle List:

• EV Specialized Features for Hyundai, Genesis, and Kia Vehicles

※ Affected Inspection Items:

• S/W Management
  • VCMS
    • Electric Vehicle Charging System Inspection
      • Quick Charging Relay -> will not be supported
      • Charging Test(Quick) -> will not be supported

Dear Valued Users,

Please be advised that there will be performing scheduled maintenance on the Master Data Management Server to enhance system performance and reliability.

📅 Scheduled Maintenance Window

• Date & Time : 31 May 7 AM - 01 June 4 PM(KST, GMT +9)

📍 Affected Area

• All regions

🕒 Maintenance Time Table

🕓 Base UTC Time: 00:00 – 02:00 UTC

⚠️ Service Impact

During this maintenance period, the following services will be impacted:

1. Partial VIN Search (6 Digits or Less) Unavailable

   • Searching with fewer than 6 VIN characters may result in no response. If this occurs, a toast notification will be displayed to inform you as shown below.
     

2. Vehicle Production Information Unavailable

   • When accessing functions that require ECU selection (such as FCS, Sensor Data, etc.), the system will not be able to retrieve production information based on the connected vehicle's VIN.
     ※Functions are availble but Production information is not activated. 

   • A toast notification will appear to indicate the issue as shown below.
     

We apologize for any inconvenience and appreciate your patience and understanding as we work to improve our systems.

Thank you for your continued support.

We are pleased to announce the launch of the Test Drive Record feature, designed to improve the clarity of test drive purposes, enhance the management of inspection results, and strengthen data-driven quality control.

📌 1. Purpose of the Feature

The Test Drive Record feature has been introduced for the following purposes:

• Clearly define the purpose of each test drive and manage inspection results systematically

• Utilize driving data for warranty linkage and traceability

• Establish a structured log system to support diagnosis and identify quality or performance issues

⚙️ 1.1 Key Features

• Selectable test drive purpose categories
  → Enables better classification and tracking of driving intentions

• Data storage and retrieval based on inspector, vehicle, and test date

• Add detailed notes when recording inspection results

• Integration with internal systems for warranty linkage
  → Automatically generates diagnostic reference numbers for follow-up

📖 User Guide

For step-by-step instructions, please refer to the link below:

➡️ [Test Drive Record Feature User Guide]

Please be informed of the scheduled downtime due to server maintenance. During this time, some vehicles may not be available for diagnosis.

🔧 Maintenance Schedule

• May 16 (Fri) 17:00(KST) – Current system shutdown
• May 19 (Mon) 09:00(KST) – New system launch

※ During this period (KSTMay 16, 17:00 ~ May 19, 09:00), commercial aSIMS server will be unavailable,
    and certificate and CRL issuance will not be possible.

⚠️ Function Restrictions on Diagnostic Devices (Europe)

During the downtime, diagnostic functions will be limited
for models requiring commercial security certificates.

• Symptoms:
  Inability to use major functions such as special functions, actuation tests, and ECU upgrades
• Affected Models:
  • XCIENT Fuel Cell (QZ23) 2025
  • XCIENT Fuel Cell USA (QZ33) 2024–2025
  • Elec-city Town (GY24) 2024–2025
• Downtime Period:
  (KST)May 16 (Fri), 17:00 ~ May 19 (Mon), 09:00

We kindly ask for your understanding.
A popup notice will also appear on the diagnostic device during this period.

Please reply if any correction or additional information is needed.
Thank you.

Dear valued customers, 

We introduced the Multi-ID (Personal PIN) feature in March to enhance user identification and claim traceability. 35 pre-applied GDS Smart users are kindly requested to log in using their GSW account and complete PIN registration via GDS Smart.

🔔 PLEASE NOTE:
※Starting May 18 (KST), users of following countries are required to input PIN when submitting claims through GWMS. 
※Using another person’s ID may result in security issues or unfavorable consequences related to diagnostic and repair results.
 

35 countries pre-applied
Gloabl rollout is planned for Q1 2026 

For more information about the Multi-ID feature and to register your PIN, please visit the following link:
👉 [Introduction of Multi ID]

Thank you for your cooperation.

Dear Customers,

To ensure stable operation of our products, updating to Android 15 is strictly prohibited.
We have identified compatibility issues between Android 15 and our diagnostic application, which may cause malfunctions in diagnostic functions and core services.

In particular, devices upgraded to Android 15 cannot use the ‘Internet Update’ function properly.
This prevents users from updating software and data, so please take caution.

Please note that Android 15 is currently under compatibility verification with our diagnostic app, and the completion timeline is not yet determined.
Once compatibility has been confirmed and Android 15 is supported, we will provide a separate notice with further instructions.

⛔ Prohibited Devices

• All Android devices available OS 15 upgrade

⚠️ Actions Required

• Please disable automatic system updates on your device.
• If your device has already been updated, please contact our customer support team for assistance.

We are working diligently to resolve these issues and minimize customer inconvenience.
Thank you for your understanding and cooperation.