[GDS Smart] In-App Notice EN

 

Basic Information
Subject	[New Feature] 'Test Drive Record' for GDS/GENESIS SMART
Article Type	☐ Issue Fix ☐ Usage Guide ☑ New Feature
Target Information
Target Devices	☑ GDS Smart ☑ GENESIS SMART	SW or HW	SW
Regions Covered	▶ Show & Hide Maker Regions Launch in Date Released HYUNDAI USA NNH To be defined HYUNDAI Canada NCH To be defined HYUNDAI US Territories NUH-00-0067 May 28 2025 HYUNDAI Europe & Others  NEH-02-0077 May 15 2025 HYUNDAI Europe & Others  NVH-00-0077 May 15 2025 HYUNDAI Europe & Others  NWH-00-0077 May 15 2025 HYUNDAI China NBH-01-0053 May 15 2025 HYUNDAI China NBW-01-0036 May 15 2025 GENESIS USA NNG To be defined GENESIS Europe & Others  NEG To be defined GENESIS China NBG To be defined
Release Details
Date Posted	(KST) 15-May-2025
Posting Type	☑ Valid until 23 May 2025 ☐ Permanent

 

 

We are pleased to announce the launch of the Test Drive Record feature, designed to improve the clarity of test drive purposes, enhance the management of inspection results, and strengthen data-driven quality control.

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📌 1. Purpose of the Feature

The Test Drive Record feature has been introduced for the following purposes:

• Clearly define the purpose of each test drive and manage inspection results systematically

• Utilize driving data for warranty linkage and traceability

• Establish a structured log system to support diagnosis and identify quality or performance issues

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⚙️ 1.1 Key Features

• Selectable test drive purpose categories
  → Enables better classification and tracking of driving intentions

• Data storage and retrieval based on inspector, vehicle, and test date

• Add detailed notes when recording inspection results

• Integration with internal systems for warranty linkage
  → Automatically generates diagnostic reference numbers for follow-up

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📖 User Guide

For step-by-step instructions, please refer to the link below:

➡️ [Test Drive Record Feature User Guide]

 

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Basic Information
Subject	Commercial Server Migration and Downtime
Article Type	☐ Issue Fix ☑ Usage Guide ☐ New Feature
Target Information
Target Devices	☑ GDS Smart	SW or HW	SW
Affected Version	NWH-00-0076 NVH-00-0076
Regions Covered	HME: Europe, Mddle East, Africa, Central & South America, Asia, Pacific, Oceania
Release Details
Date Issued	(KST) 13-May-2025
Posting Type	☑ Valid until 18 May 2025 ☐ Permanent

 

Please be informed of the scheduled downtime due to server maintenance. During this time, some vehicles may not be available for diagnosis.

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🔧 Maintenance Schedule

• May 16 (Fri) 17:00(KST) – Current system shutdown

• May 19 (Mon) 09:00(KST) – New system launch

※ During this period (KST May 16, 17:00 ~ May 19, 09:00), commercial aSIMS server will be unavailable,
    and certificate and CRL issuance will not be possible.

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⚠️ Function Restrictions on Diagnostic Devices (Europe)

During the downtime, diagnostic functions will be limited
for models requiring commercial security certificates.

• Symptoms:
  Inability to use major functions such as special functions, actuation tests, and ECU upgrades

• Affected Models:

  • XCIENT Fuel Cell (QZ23) 2025

  • XCIENT Fuel Cell USA (QZ33) 2024–2025

  • Elec-city Town (GY24) 2024–2025

• Downtime Period:
  (KST)May 16 (Fri), 17:00 ~ May 19 (Mon), 09:00

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We kindly ask for your understanding.
A popup notice will also appear on the diagnostic device during this period.

Please reply if any correction or additional information is needed.
Thank you.

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Basic Information
Subject	[Action Required] Register and Use Multi-ID (Person PIN)
Article Type	☐ Issue Fix ☐ Usage Guide ☑ New Feature
Target Information
Target Devices	☑ GDS Smart	SW or HW	SW
Affected Version	N/A
Regions Covered	▶ Click to view full distributor list   ■ Distributors that are required to mandatorily input Technician ID (35 NSC) NO RHQ Dist Code Dist Name 1 North America B06AA HAC (CANADA) 2   B20AB HMM (HYUNDAI MOTOR DE MEXICO) 3   B01AA ARGENTINA 4 Central & South America B05AM HMB (BRAZIL) 5   B08AB COLOMBIA 6   B12AB ECUADOR 7   B35AC PUERTO RICO 8 Europe C04AA DENMARK 9   C06AB HMF (FRANCE) 10   C07AB HMD (GERMANY) 11   C10AB IRELAND 12   C11AB HMCI (ITALY) 13   C14AC HMNL (NETHERLANDS) 14   C15AA HMN (NORWAY) 15   C16AB PORTUGAL 16   C18AS SWEDEN 17   C21AA HMUK (UK) 18   C23AG BULGARIA 19   C24AC HMCZ (CZECH REP) 20   C26AC HUNGARY 21   C27AG HMP (POLAND) 22   C28AG ROMANIA 23   C41AG UKRAINE 24   C50AC HMSK (SLOVAKIA) 25 Asia Pacific A02AA HMCA (AUSTRALIA) 26   A11AD HMID (INDONESIA) 27   A18AA NEW ZEALAND 28   A21AP HMPH (PHILIPPINES) 29   A24AT HMT (THAILAND) 30 Middle East & Africa D15AA SAUDI (Riyadh) 31   D15AC SAUDI (Dammam) 32   D15AE SAUDI (Jeddah) 33   E37AA SOUTH AFRICA 34 Russia C35AA KAZAKHSTAN 35   C40AF HMCIS (RUSSIA)
Release Details
Date Issued	(KST) 12-May-2025
Posting Type	☐ Temporary ☑ Permanent

 

Dear valued customers, 

We introduced the Multi-ID (Personal PIN) feature in March to enhance user identification and claim traceability. 35 pre-applied GDS Smart users are kindly requested to log in using their GSW account and complete PIN registration via GDS Smart.

🔔 PLEASE NOTE:
※Starting May 18 (KST), users of following countries are required to input PIN when submitting claims through GWMS. 
※Using another person’s ID may result in security issues or unfavorable consequences related to diagnostic and repair results.

35 countries pre-applied
Gloabl rollout is planned for Q1 2026

 

For more information about the Multi-ID feature and to register your PIN, please visit the following link:
👉 [Introduction of Multi ID]

Thank you for your cooperation.

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Basic Information
Subject	Android 15 Update Prohibited
Article Type	☐ Issue Fix ☑ Usage Guide ☐ New Feature
Target Information
Target Devices	☑ GDS Smart	SW or HW	SW
Affected Version	N/A
Regions Covered	HME, BHMC, HTBC, HAC (Asia, Pacific, Europe, Middle East, Africa, Canada, Central & South America and US territories)
Release Details
Date Issued	(KST) 25-Apr-2025
Posting Type	☑ Temporary untill further notice ☐ Permanent

 

Dear Customers,

To ensure stable operation of our products, updating to Android 15 is strictly prohibited.
We have identified compatibility issues between Android 15 and our diagnostic application, which may cause malfunctions in diagnostic functions and core services.

In particular, devices upgraded to Android 15 cannot use the ‘Internet Update’ function properly.
This prevents users from updating software and data, so please take caution.

Please note that Android 15 is currently under compatibility verification with our diagnostic app, and the completion timeline is not yet determined.
Once compatibility has been confirmed and Android 15 is supported, we will provide a separate notice with further instructions.

⛔ Prohibited Devices

• All Android devices available OS 15 upgrade

⚠️ Actions Required

• Please disable automatic system updates on your device.

• If your device has already been updated, please contact our customer support team for assistance.

We are working diligently to resolve these issues and minimize customer inconvenience.
Thank you for your understanding and cooperation.

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Basic Information
Subject	Change the Deferral Period for Internet Update
Article Type	☐ Issue Fix ☑ Usage Guide ☐ New Feature
Target Information
Target Devices	☑ GDS Smart ☑ GNESIS Smart ☑ KDS 2.0	SW or HW	SW
Affected Version	N/A
Regions Covered	HME, BHMC, HTBC, KEU, KCN, GME, GMC (Asia, Pacific, Europe, Middle East, Africa, Central & South America and US territories)
Release Details
Date Issued	(KST) 18-Apr-2025
Posting Type	☐ Temporary ☑ Permanent

Basic Information
Subject	Do NOT Relaunch Smart Launcher After v1.256 Update
Article Type	☐ Issue Fix ☑ Usage Guide ☐ New Feature
Target Information
Target Devices	☑ GDS Smart ☑ GNESIS Smart ☑ KDS 2.0	SW or HW	SW
Affected Version	NEH-02-0075 / Smart Launcher under 1.256 NVH-00-0075 / Smart Launcher under 1.256 NWH-00-0075 / Smart Launcher under 1.256 NUH-00-0065 / Smart Launcher under 1.256 NEG-01-0075 / Smart Launcher under 1.256 NBH-01-0052 / Smart Launcher under 1.256 NBW-01-0035 / Smart Launcher under 1.256 NBG-01-0057 / Smart Launcher under 1.256 KEK-02-0075 / Smart Launcher under 1.256 KUK-00-0065 / Smart Launcher under 1.256 NBK-01-0058 / Smart Launcher under 1.256
Regions Covered	HME, BHMC, HTBC, KEU, KCN, GME, GMC (Asia, Pacific, Europe, Middle East, Africa, Central & South America and US territories)
Release Details
Date Issued	(KST) 21-Apr-2025
Posting Type	☑ Temporary ☐ Permanent

 

🔍 What's the Issue?

When updating Smart Launcher to version 1.256, a message appears instructing the user to relaunch Smart Launcher after the update. However, this message is incorrect.

If you relaunch Smart Launcher after the update:

• It may trigger the user authentication process, and

• It may reinstall the diagnostic app to its initial version, undoing the update.

⚠️ This can cause a rollback to the intial version of the diagnostic app.
If this happens, you will need to download and reinstall the latest version via Internet Update, which may take additional time and network resources.
Please be extra careful not to relaunch Smart Launcher after the update.

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✅ What You Should Do Instead

Until the app is fixed:

• Install the latest Smart Launcher, and

• Do NOT relaunch Smart Launcher after the update.

• Instead, launch the Diagnostic App directly to complete the update process again.

 

If the update server connection fails, please reset the server settings:
Configuration → Server → [Reset] → [Save]

Additional Resource - (WSO) 'Failed to connect to update server'' error message occurs.

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We are currently working on fixing this issue in the app.
An updated version will be released soon to correct the misleading message.
Thank you for your understanding and cooperation.

 

 

Type	☑ Notification ☐ Repair ☐ Guidance	Regions Covered
Devices	☑ GDS Smart ☐ GNESIS Smart	All
Date Issued	(KST) 09-Apr-2025	Duration
Subject	Regarding Error Code 4001 in GDS Smart	☑ Temporary ☐ Permanent

 

Dear Valued Customers,

We sincerely apologize for the inconvenience caused by the error message (Code 4001) that appears when launching the GDS Smart application.

Our team is currently investigating the root cause and is working diligently to resolve the issue as quickly as possible.

Please note that when Error Code 4001 is displayed, the following functions may not be available for vehicle models requiring security authentication:

a. Fault Code Searching

b. SW Management

c. ECU Upgrade

We understand how important these features are to your diagnostic work, and we deeply regret the disruption this may have caused.

We appreciate your patience and understanding while we work to restore full functionality. Further updates will be provided as soon as they become available.

[Symptom]

Thank you for your continued support.

Sincerely,
GIT Customer Service Team

 

Type	☐ Notification ☐ Repair ☑ Guidance	Regions Covered
Devices	☑ GDS Smart ☐ GNESIS Smart	HME (Asia, Pacific, Central/South America, Europe, India, Middle East, Africa)
Date Issued	(KST) 30-Dec-2024	Duration
Subject	SU2id Function Failures in S/W Management	☑ Temporary ☐ Permanent

 

We have identified multiple reports of feature failures in the SU2id and LX2 vehicle model and have promptly implemented the necessary database updates.

[Symptom]

If you have experienced this issue, please follow the steps below:

1. 1. Ensure the tablet is connected to a network
   2. Log out of the diagnostic app
   3. Close the diagnostic app
   4. Restart the diagnostic app

[Further Resource]

If further issues occur, please send the Error Log for assistance:

[Tap here]How to send the error log report on GDS Smart/KDS2.0

 

 

Type	☐ Notification ☐ Repair ☑ Guidance	Regions Covered
Devices	☑ GDS Smart ☑ GNESIS Smart	HME, HMA, HAC (Asia, Pacific, North America, Central/South America, Europe, India, Middle East, Africa)
Date Issued	(KST) 26-Dec-2024	Duration
Subject	Countermeasure ECU Upgrade failure(Error code: 5021-ff-400b)	☑ Temporary ☐ Permanent

 

Issue

• • Error code 5021-ff-400b occurs when upgrading an ECU on older vehicles that require connection via VCI, NOT VCI 2 or VCI 3. 

Solution

• • The issue is resolved through a diagnostic app update.

Please check followings after Internet Update

• • Go to Settings > Apps and search for GITN_ECU
  • Ensure the GITN_ECU app version is 1.360 or higher before proceeding with the ECU upgrad

[Further Resource]

If further issues occur, please send the Error Log for assistance: How to send the error log report on GDS Smart/KDS2.0

 

Thank you for your cooperation.

 

 

Type	☐ Notification ☐ Repair ☑ Guidance	Regions Covered
Devices	☑ GDS Smart ☑ GNESIS Smart	HME, GME (Asia, Pacific, Central/South America, Europe, India, Middle East, Africa)
Date Issued	(KST) 19-Dec-2024	Duration
Subject	Smart Launcher 1.238 Installation	☑ Temporary ☐ Permanent

 

Smart Launcher version 1.238 is included in the December 3rd week update, released on December 18.

If your Smart Launcher version is lower than 1.238, the application may forcibly close during the update process. In such cases, please reopen the diagnostic app and proceed with the Internet Update (globe icon) to ensure the installation is completed successfully.

Thank you for your cooperation.

 

Type	☐ Notification ☐ Repair ☑ Guidance	Regions Covered
Devices	☑ GDS Smart ☑ GNESIS Smart	HME, GME, KEU (Asia, Pacific, Central/South America, Europe, India, Middle East, Africa)
Date Issued	(KST) 05-Dec-2024	Duration
Subject	Smart Launcher ver.1.232 Update Failure	☑ Temporary ☐ Permanent

 

We have released the regular update for the 1st week of December, including the Smart Launcher update (ver. 1.220 -> 1.232). However, an error has been identified during the download process for Smart Launcher ver. 1.232.

The cause of the error is currently under investigation. We sincerely apologize for the inconvenience caused. Please refrain from attempting the update at this time and wait for further announcements.

Thank you for your understanding.