▶[Currently Applicable] [Temporary Suspension] Electric Vehicle Charging System Inspection(VCMS) | (KST)12-June-2025
| Basic Information | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Subject | [Temporary Suspension] Electric Vehicle Charging System Inspection(VCMS) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Information | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Devices | ☑ GDS Smart | SW or HW | SW | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Regions Covered |
▶ Click to see
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Release Details | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Date Posted | (KST) 12-June-2025 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Posting Type |
☑ Temporary until further notice ☐ Permanent |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Dear users,
In the following diagnostic applications, certain items under Electric Vehicle Charging System Inspection(VCMS) will be temporarily unavailable due to logic improvement.
The issue is expected to be resolved through an internet update within July. Please refer to the upcoming internet update notice for further details.
Please take this into consideration when performing EV vehicle inspections, as these items may not function properly.
※ Target Vehicle List:
※ Affected Inspection Items:
-
S/W Management
-
VCMS
-
Electric Vehicle Charging System Inspection
- Quick Charging Relay -> will not be supported
- Charging Test(Quick) -> will not be supported
-
Electric Vehicle Charging System Inspection
-
VCMS
▶ [Previous Notice] Server Maintenance(Master Data Management) | (KST)26-May-2025
| Basic Information | |||||||||||||||||||||||||||||||||||||||||||||||||||
| Subject | Server Maintenance(Master Data Management) | ||||||||||||||||||||||||||||||||||||||||||||||||||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☑ New Feature | ||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Information | |||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Devices | ☑ GDS Smart ☑ GENESIS SMART | SW or HW | SW | ||||||||||||||||||||||||||||||||||||||||||||||||
| Regions(version) Covered |
▶ Show & Hide
|
||||||||||||||||||||||||||||||||||||||||||||||||||
| Release Details | |||||||||||||||||||||||||||||||||||||||||||||||||||
| Date Posted | (KST) 26-May-2025 | ||||||||||||||||||||||||||||||||||||||||||||||||||
| Posting Type |
☑ Valid until 01 June 2025 ☐ Permanent |
||||||||||||||||||||||||||||||||||||||||||||||||||
Dear Valued Users,
Please be advised that there will be performing scheduled maintenance on the Master Data Management Server to enhance system performance and reliability.
📅 Scheduled Maintenance Window
-
Date & Time : 31 May 7 AM - 01 June 4 PM(KST, GMT +9)
📍 Affected Area
-
All regions
🕒 Maintenance Time Table
| Country | Time Zone(s) | Local Maintenance Time |
|---|---|---|
| Spain |
CEST (UTC+2 in summer) CET (UTC+1) |
Sat 31 May 00:00 – Sun 01 Jun 09:00 (CEST) |
| Germany |
CEST (UTC+2 in summer) CET (UTC+1) |
Sat 31 May 00:00 – Sun 01 Jun 09:00 (CEST) |
| Russia |
MSK (UTC+3) PETT (UTC+12) |
Sat 31 May 01:00 – Sun 01 Jun 10:00 (MSK) Sat 31 May 12:00 – Sun 01 Jun 21:00 (PETT) |
| UAE (Dubai) | GST (UTC+4) | Sat 31 May 02:00 – Sun 01 Jun 13:00 (GST) |
| India | IST (UTC+5:30) | Sat 31 May 03:30 – Sun 01 Jun 14:30 (IST) |
| China | CST (UTC+8) | Sat 31 May 06:00 – Sun 01 Jun 17:00 (CST) |
| Malaysia | MYT (UTC+8) | Sat 31 May 06:00 – Sun 01 Jun 17:00 (MYT) |
| Mexico |
CST (UTC−6) MST (UTC−7) PST (UTC−8) |
Fri 30 May 17:00 – Sun 01 Jun 04:00 (CST) Fri 30 May 16:00 – Sun 01 Jun 03:00 (MST) Fri 30 May 15:00 – Sun 01 Jun 02:00 (PST) |
| United States |
EDT (UTC−4) CDT (UTC−5) MDT (UTC−6) PDT (UTC−7) |
Fri 30 May 18:00 – Sun 01 Jun 05:00 (EDT) Fri 30 May 17:00 – Sun 01 Jun 04:00 (CDT) Fri 30 May 16:00 – Sun 01 Jun 03:00 (MDT) Fri 30 May 15:00 – Sun 01 Jun 02:00 (PDT) |
| Brazil |
BRT (UTC−3) AMT (UTC−4) FNT (UTC−2) |
Fri 30 May 19:00 – Sun 01 Jun 06:00 (BRT) Fri 30 May 18:00 – Sun 01 Jun 05:00 (AMT) Fri 30 May 20:00 – Sun 01 Jun 07:00 (FNT) |
🕓 Base UTC Time: 00:00 – 02:00 UTC
⚠️ Service Impact
During this maintenance period, the following services will be impacted:
-
Partial VIN Search (6 Digits or Less) Unavailable
-
Searching with fewer than 6 VIN characters may result in no response. If this occurs, a toast notification will be displayed to inform you as shown below.
-
-
Vehicle Production Information Unavailable
-
When accessing functions that require ECU selection (such as FCS, Sensor Data, etc.), the system will not be able to retrieve production information based on the connected vehicle's VIN.
※Functions are availble but Production information is not activated. -
A toast notification will appear to indicate the issue as shown below.
-
We apologize for any inconvenience and appreciate your patience and understanding as we work to improve our systems.
Thank you for your continued support.
▶ [Previous Notice] [New Feature] 'Test Drive Record' for GDS/GENESIS SMART | (KST)15-May-2025
| Basic Information | |||||||||||||||||||||||||||||||||||||||||||||||||||
| Subject |
[New Feature] 'Test Drive Record' for GDS/GENESIS SMART |
||||||||||||||||||||||||||||||||||||||||||||||||||
| Article Type | ☐ Issue Fix ☐ Usage Guide ☑New Feature | ||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Information | |||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Devices | ☑ GDS Smart ☑ GENESIS SMART | SW or HW | SW | ||||||||||||||||||||||||||||||||||||||||||||||||
| Regions Covered |
▶ Show & Hide
|
||||||||||||||||||||||||||||||||||||||||||||||||||
| Release Details | |||||||||||||||||||||||||||||||||||||||||||||||||||
| Date Posted | (KST) 15-May-2025 | ||||||||||||||||||||||||||||||||||||||||||||||||||
| Posting Type |
☑ Valid until 23 May 2025 ☐ Permanent |
||||||||||||||||||||||||||||||||||||||||||||||||||
We are pleased to announce the launch of the Test Drive Record feature, designed to improve the clarity of test drive purposes, enhance the management of inspection results, and strengthen data-driven quality control.
📌 1. Purpose of the Feature
The Test Drive Record feature has been introduced for the following purposes:
-
Clearly define the purpose of each test drive and manage inspection results systematically
-
Utilize driving data for warranty linkage and traceability
-
Establish a structured log system to support diagnosis and identify quality or performance issues
⚙️ 1.1 Key Features
-
Selectable test drive purpose categories
→ Enables better classification and tracking of driving intentions -
Data storage and retrieval based on inspector, vehicle, and test date
-
Add detailed notes when recording inspection results
-
Integration with internal systems for warranty linkage
→ Automatically generates diagnostic reference numbers for follow-up
📖 User Guide
For step-by-step instructions, please refer to the link below:
▶ [Previous Notice] Commercial Server Migration and Downtime | (KST) 13-May-2025
| Basic Information | |||
| Subject | Commercial Server Migration and Downtime | ||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | ||
| Target Information | |||
| Target Devices | ☑ GDS Smart | SW or HW | SW |
| Affected Version |
NWH-00-0076 NVH-00-0076 |
||
| Regions Covered |
HME: Europe, Middle East, Africa, Central & South America, Asia, Pacific, Oceania |
||
| Release Details | |||
| Date Issued | (KST) 13-May-2025 | ||
| Posting Type |
☑ Valid until 18 May 2025 ☐ Permanent |
||
Please be informed of the scheduled downtime due to server maintenance. During this time, some vehicles may not be available for diagnosis.
🔧 Maintenance Schedule
- May 16 (Fri) 17:00(KST) – Current system shutdown
- May 19 (Mon) 09:00(KST) – New system launch
※ During this period (KSTMay 16, 17:00 ~ May 19, 09:00),
commercial aSIMS server will be unavailable,
and
certificate and CRL issuance will not be possible.
⚠️ Function Restrictions on Diagnostic Devices (Europe)
During the downtime, diagnostic functions will be limited
for models requiring commercial security certificates.
-
Symptoms:
Inability to use major functions such as special functions, actuation tests, and ECU upgrades -
Affected Models:
- XCIENT Fuel Cell (QZ23) 2025
- XCIENT Fuel Cell USA (QZ33) 2024–2025
- Elec-city Town (GY24) 2024–2025
-
Downtime Period:
(KST)May 16 (Fri), 17:00 ~ May 19 (Mon), 09:00
We kindly ask for your understanding.
A popup notice will also appear on the diagnostic device during this
period.
Please reply if any correction or additional information is needed.
Thank you.
▶ [Currnetly Applicable][Action Required] Register and Use Multi-ID (Person PIN) | (KST) 12-May-2025
| Basic Information | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Subject | [Action Required] Register and Use Multi-ID (Person PIN) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Article Type | ☐ Issue Fix ☐ Usage Guide ☑New Feature | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Information | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Target Devices | ☑ GDS Smart | SW or HW | SW | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Affected Version | N/A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Regions Covered |
▶ Click to view full distributor list
■ Distributors that are required to mandatorily input Technician ID (35 NSC)
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Release Details | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Date Issued | (KST) 12-May-2025 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Posting Type |
☐ Temporary ☑ Permanent |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Dear valued customers,
We introduced the Multi-ID (Personal PIN) feature in March to enhance user identification and claim traceability. 35 pre-applied GDS Smart users are kindly requested to log in using their GSW account and complete PIN registration via GDS Smart.
🔔 PLEASE NOTE:
※Starting May 18 (KST), users of following countries are required
to input
PIN when submitting claims through GWMS.
※Using another person’s ID may result in security issues or unfavorable
consequences
related to diagnostic and repair results.
35 countries pre-applied
Gloabl rollout is planned for Q1 2026
For more information about the Multi-ID feature and to register your
PIN,
please visit the following link:
👉 [Introduction of Multi ID]
Thank you for your cooperation.
▶ [Currently Applicable][Prohibition] Android 15 Update Prohibited | (KST) 25-Apr-2025
| Basic Information | |||
| Subject |
Android 15 Update Prohibited |
||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | ||
| Target Information | |||
| Target Devices | ☑ GDS Smart | SW or HW | SW |
| Affected Version | N/A | ||
| Regions Covered |
HME, BHMC, HTBC, HAC (Asia, Pacific, Europe, Middle East, Africa, Canada, Central & South America and US territories) |
||
| Release Details | |||
| Date Issued | (KST) 25-Apr-2025 | ||
| Posting Type |
☑ Temporary untill further notice ☐ Permanent |
||
Dear Customers,
To ensure stable operation of our products,
updating to Android 15 is strictly prohibited.
We have identified compatibility issues between
Android
15 and our diagnostic application, which may cause malfunctions in
diagnostic
functions and core services.
In particular,
devices upgraded to Android 15 cannot use the ‘Internet Update’ function properly.
This prevents users from updating software and data, so please take
caution.
Please note that
Android 15 is currently under compatibility verification with our diagnostic app,
and the completion timeline is not yet determined.
Once compatibility has been confirmed and Android 15 is supported,
we will provide a separate notice with further instructions.
⛔ Prohibited Devices
- All Android devices available OS 15 upgrade
⚠️ Actions Required
- Please disable automatic system updates on your device.
- If your device has already been updated, please contact our customer support team for assistance.
We are working diligently to resolve these issues and minimize customer
inconvenience.
Thank you for your understanding and cooperation.
▶ [Previous Notice] Change the Deferral Period for Internet Update | (KST) 18-Apr-2025
| Basic Information | |||
| Subject |
Change the Deferral Period for Internet Update |
||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | ||
| Target Information | |||
| Target Devices | ☑ GDS Smart ☑ GNESIS Smart ☑ KDS 2.0 | SW or HW | SW |
| Affected Version | N/A | ||
| Regions Covered |
HME, BHMC, HTBC, KEU, KCN, GME, GMC (Asia, Pacific, Europe, Middle East, Africa, Central & South America and US territories) |
||
| Release Details | |||
| Date Issued | (KST) 18-Apr-2025 | ||
| Posting Type | ☐ Temporary ☑ Permanent | ||
▶ [Previous Notice] Do NOT Relaunch Smart Launcher After v1.256 Update | (KST) 21-Apr-2025
| Basic Information | |||
| Subject | Do NOT Relaunch Smart Launcher After v1.256 Update | ||
| Article Type | ☐ Issue Fix ☑ Usage Guide ☐ New Feature | ||
| Target Information | |||
| Target Devices | ☑ GDS Smart ☑ GNESIS Smart ☑ KDS 2.0 | SW or HW | SW |
| Affected Version |
NEH-02-0075 / Smart Launcher under
1.256 NVH-00-0075 / Smart Launcher under 1.256 NWH-00-0075 / Smart Launcher under 1.256 NUH-00-0065 / Smart Launcher under 1.256 NEG-01-0075 / Smart Launcher under 1.256 NBH-01-0052 / Smart Launcher under 1.256 NBW-01-0035 / Smart Launcher under 1.256 NBG-01-0057 / Smart Launcher under 1.256 KEK-02-0075 / Smart Launcher under 1.256 KUK-00-0065 / Smart Launcher under 1.256 NBK-01-0058 / Smart Launcher under 1.256 |
||
| Regions Covered |
HME, BHMC, HTBC, KEU, KCN, GME, GMC (Asia, Pacific, Europe, Middle East, Africa, Central & South America and US territories) |
||
| Release Details | |||
| Date Issued | (KST) 21-Apr-2025 | ||
| Posting Type | ☑ Temporary ☐ Permanent | ||
🔍 What's the Issue?
When updating Smart Launcher to version 1.256, a message appears instructing the user to relaunch Smart Launcher after the update. However, this message is incorrect.
If you relaunch Smart Launcher after the update:
- It may trigger the user authentication process, and
- It may reinstall the diagnostic app to its initial version, undoing the update.
⚠️ This can cause a rollback to the intial version of the diagnostic app.
If this happens, you will need to download and reinstall the latest version via Internet Update, which may take additional time and network resources.
Please be extra careful not to relaunch Smart Launcher after the update.
✅ What You Should Do Instead
Until the app is fixed:
- Install the latest Smart Launcher, and
- Do NOT relaunch Smart Launcher after the update.
- Instead, launch the Diagnostic App directly to complete the update process again.
If the update server connection fails, please reset the server settings:
Configuration → Server → [Reset] → [Save]Additional Resource - (WSO) 'Failed to connect to update server'' error message occurs.
We are currently working on fixing this issue in the app.
An updated version will be released soon to correct the misleading
message.
Thank you for your understanding and cooperation.
Comments
0 comments
Article is closed for comments.