I was getting the message :"File: C:\Windows\xxxxxx.rra"


The error appears during installing as below.  

1. Restart PC and install  the DVD again. If you fail Step 1, check Step 2. 
2. Make the new folder on desktop.           
3. Copy all data on DVD to the new folder. 


4. Click setup.exe on New folder to install GDS.

If you still have the same issue, there are 2 reasons why the error occurs: Defective DVD disc and Defective DVD ROM.

  1. Defective DVD disc

      There are 2 ways to check if DVD is defective or not.

       (1) Insert another DVD disc to the laptop and check if the DVD works properly. If another DVD disc works properly, GDS DVD disc may be defective.

       (2) Install GDS DVD disc that you failed to install on another PC. If it is not installed properly, GDS DVD disc is defective. To get the new DVD, please kindly contact your distributor. If you are distributor, please contact our overseas sales team. If the DVD disc is not defective, check No. 2.


     2. Defective DVD ROM : Copy all of the data in the GDS DVD disc to C: drive on Laptop. If you fail to copy the data to laptop, there are 2 ways to solve it.  

    (1) Portable DVD ROM

         Install GDS DVD disc with portable DVD ROM.

    (2)  USB memory stick

      1)  Copy all data on DVD to USB memory via another PC.

      2)  Insert USB memory stick to the defective laptop.

      3)  Make 'GDS DVD' folder on desktop.

      4)  Transfer the data from the USB memory stick to 'GDS DVD' folder on desktop.

      5)  Install setup.exe. in 'GDS DVD' folder.



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