This guide applies to specific regions or vehicle models. Check the documents below first for general prerequisites.
This article provides service mode entry conditions and troubleshooting procedures for mode switching failures for the Hyundai AX1 EV(Inster EV / Casper Electric) in Europe(HME)·Australia(HMCA).
Service Mode Entry Conditions
For typical electric vehicles(Ioniq 5/6/9, etc.), opening only the bonnet(hood) blocks LDC supplemental charging and allows entry into Factory/Service mode, but due to its controller specifications, the AX1 EV requires both the bonnet(hood) and trunk(tailgate) to be fully open to enter service mode.
Symptoms and Resolution Procedures
If you start with only the bonnet open, the mode switching failure pop-up appears repeatedly or the app freezes.
- Start PDI with both the bonnet(hood) and trunk(tailgate) fully open.
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