[FAQ] Technical Support
- VCI3 Firmware Update info (For Australian Customer)
- Information required for technical inquiries when a GDS Smart/KDS2.0 error occurs
- During special(noise) inspection, what items should be checked when a problem occurs?
- When E-REPORT data is visible on GSW or GWMS after diagnosis?
- How to delete the GITN_ECU app's data
- How to send the error log report on GDS Smart/KDS2.0
- I want to check the vehicle specification information (part number, H/W, S/W).
- Mileage Data Not Transmitted via e-Report for MQ4 / DL3 / KA4 / OV1 Vehicles
- App Won’t Start or Text Displays with Underscores (_)
- How to Modifiy Vehicle Information Detected Using AUTO VIN
- SCU Neutralization Procedure Manual
- [Special/Noise Inspection] Error Message: Function is not supported by this hardware.
- PU Vehicle Transmitter Code Saving Compatibility
- * EV6 23MY ACU Variant Coding Failed
- * CV 22MY vehicle service reminder setting failed
- * Server connection failed, error 4001 displayed
- * No event file displayed
- * US4 Event Not Displayed
- Countermeasures for App Crash in S/W Management KDS 2.0
- Troubleshooting If Gulv(Communication) Log Is Missing
- Error Code 1202 shows on screen
- I got the message, "The registered license information does not match the region and version information of the product.", when I run GDS Smart/KDS2.0 app.
- OTA Version Initialization S/W Management
- Update OTA version using a ECI cable
- Failure in Features of S/W Management with an Error Code 4305
- [RND] After I select the vehicle for portable Controller Update, the screen has white screen and shows "Permission denied"
- Data missing in E-report(VDN)
- Noise(Special) Inspection Failure by force shutdown
- Noise(special) Inspection Failure with a message "No events exist for this vehicle"
- Noise(special) Inspection Failure with Error Code 0A-3